Privacy

We collect only the information needed to operate the site, fulfil orders, provide support, and meet our legal obligations. We do not sell personal information.

Depending on how you use eskar.at, this may include your name, contact details, delivery and billing information, order history, messages to us, and technical data such as browser type, device information, and IP address. Payment details are processed by the relevant payment provider and are not stored in full by us.

We use information to process and deliver orders, respond to enquiries, prevent fraud, maintain site security, improve performance, and comply with accounting or other legal requirements. Marketing messages are sent only where permitted, and you can opt out at any time.

Information may be shared with trusted providers that support payments, hosting, analytics, customer service, and delivery. They receive only what they need to perform their role. We may also disclose information where required by law or to protect our rights and customers.

Essential cookies and local storage keep core functions such as your cart working. If optional analytics or marketing technologies are used, they should be controlled through the consent options presented on the site or through your browser settings.

We keep personal information only for as long as necessary for the purpose collected, including legal, tax, and fraud-prevention needs. We use reasonable technical and organisational safeguards, though no online system can be guaranteed completely secure.

Depending on where you live, you may have rights to access, correct, delete, restrict, or receive a copy of your information, and to object to certain uses. To ask a privacy question or exercise a right, contact info@eskar.at. We may need to verify your identity before completing a request.